Frequently Asked Questions (FAQs)
At Professor Safety, we want to make sure you have all the information you need to succeed in your safety certification journey. Below are answers to some of the most frequently asked questions.
General Questions
Q: What certifications do you offer courses for?
A: We offer a wide range of courses to help you prepare for certifications such as CSP, CHST, OHST, STSC, SMS, and many more in the safety, health, and environmental (SH&E) fields.
Q: Are the courses self-paced?
A: Yes, most of our courses are self-paced, allowing you to complete them at your own speed and on your schedule. We also offer instructor-led options for some certifications.
Q: How long do I have access to the course materials?
A: You will have access to the course materials for 12 months after enrollment, giving you plenty of time to study and review.
Q: Do I receive a certificate of completion?
A: Yes, upon completing a course, you will receive a certificate of completion that you can share with your employer or use for continuing education credits.
Certification Exam Preparation
Q: How do I know which certification is right for me?
A: If you’re unsure which certification fits your career goals, our Certification Overview page provides detailed descriptions of each credential, including eligibility requirements and career benefits. You can also contact our team for personalized guidance.
Q: Do your courses include practice exams?
A: Yes, most of our courses come with interactive practice exams that mimic the real certification exam, helping you feel confident and prepared.
Q: How often are the courses updated?
A: We regularly update our courses to reflect the latest industry standards and certification exam changes, ensuring you’re studying the most current information.
Payment and Pricing
Q: What payment methods do you accept?
A: We accept all major credit cards, PayPal, and corporate invoicing for bulk enrollments.
Q: Do you offer corporate or group discounts?
A: Yes, we offer bulk discounts for organizations that enroll multiple employees. Visit our Corporate Discounts page or contact us for more information.
Q: Are there any payment plans available?
A: Yes, we offer flexible payment plans for select courses. Please reach out to our support team to discuss your options.
Support and Assistance
Q: What if I need help during my course?
A: Our dedicated support team is available to assist you with any technical issues, course questions, or certification inquiries. You can contact us via email at support@professorsafety.com or through our Contact Us page.
Q: Can I extend my course access if I need more time?
A: Yes, if you need additional time to complete your course, you can request an extension by contacting our support team.
Technical Questions
Q: Can I access the courses on my mobile device?
A: Yes, all of our courses are mobile-friendly and can be accessed on any device, including smartphones, tablets, and desktop computers.
Q: What should I do if I have trouble accessing my course?
A: If you’re experiencing technical issues, please contact our support team immediately for assistance. We’ll help resolve any access problems as quickly as possible.
Still Have Questions?
If you didn’t find the answer to your question here, feel free to reach out to us at support@professorsafety.com. We’re here to help you every step of the way!
